壽山石產(chǎn)自()
A.浙江
B.江蘇
C.廣東
D.福建
AI搜題
NEW
搜題
第1題
It is necessary to occasionally overbook NOT because:
A.Sometimes guests do not show for their reservation.
B.Guests may cancel their reservation.
C.The restaurant wants to ensure there will be no empty tables on busy nights
D.The restaurant wants to make an impression of being popular and busy.
第2題
What should be done first when there are no available times for the guest to make a reservation:
A.Ask the guest to find another restaurant by himself.
B.Suggest the guest to dine elsewhere.
C.Ask the guest if another time or date would work for them.
D.Ask the guest if he needs directions or a taxi to bring him out.
第3題
Which statement is NOT used when acquiring dining information on reservation calls:
A.When would you like your table, Miss?
B.When should we expect you, Madam?
C.For how many people, sir?
D.Can I get another beer for you?
第4題
What is the F&B Department responsible for?
A.The food and drink that the guests will consume during their stay
B.Communicating with staff throughout the night
C.Waking the guest up on time the next morning
D.Maintaining accurate files on all reservations
